WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PICTURE?
Yes. At HACCPEMI, LDA we make every effort possible to show the features of the items (colour, etc.) as close to reality as possible.
WILL YOU RESTOCK ITEMS INDICATED AS “OUT OF STOCK?”
Yes. Out of stock items are restocked as quickly as possible. If you request so on the item’s page, we will send you an email when it is available. If it is not possible to restock the item, we will remove it from the website.
DO YOU CARRY THE SAME MERCHANDISE AS IN THE PHYSICAL STORE?
Yes. All items mentioned on the site are available in our store.
ARE THE OFFLINE AND ONLINE PRICES THE SAME?
No, there may be differences between the prices are marked on the site and in our store. Usually the prices on the site are lower.
WHAT IS INCLUDED IN THE PRICE?
All prices include VAT as well as other local taxes but not shipping, which is shown apart from the shopping basket. Remember that there are no shipping charges if you choose to pick your order up in our store.
HOW OFTEN DO YOU UPDATE THE WEBSITE WITH NEW ITEMS?
New items are added once a week: Friday. So that you can find these items right away, they are listed under “New” and also grouped under the tab “New Arrivales.”
WHAT ITEMS DO YOU SHOW IN THE SPECIALS?
With promotions we want to give you more opportunity to buy low-priced, you can see the tab of the "Specials" to see all the products displayed.
WHAT ARE THE POPULAR?
These are the most popular and best seller products of each section and each category of sale.
WHAT SHOULD I DO IF I RECEIVE A DEFECTIVE ITEM?
HACCPEMI, LDA only sells items in perfect condition, so if you ever receive an item that is not, please contact our customer service department.
AND IF I RECEIVE AN INCORRECT ITEM?
If by some chance you receive an article you did not order, contact our customer service department.
At HACCPEMI, LDA, it may happen that by accident information with typographical errors, inaccuracies or omissions in the product’s description, price or availability can appear. We apologize in advance and reserve the right to correct them, without prior notice, even after an order is made.